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Effective Date: January 1, 2026
These Terms and Conditions ("Terms") govern your use of the website located at masonrytyler.com and your engagement with Tyler Concrete & Masonry ("Company," "we," "us," or "our") for masonry and concrete contractor services. By accessing this website or engaging our services, you agree to these Terms. If you do not agree, do not use this website or engage our services.
By using this website, submitting a contact or estimate request form, or entering into a service agreement with Tyler Concrete & Masonry, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated here by reference. These Terms apply to all visitors, customers, and anyone else who accesses our website or engages our services.
Tyler Concrete & Masonry is a masonry contractor based in Tyler, TX, providing brick, stone, concrete, chimney, and foundation masonry services to residential and commercial property owners in East Texas. Services are provided at agreed-upon locations within our service area and are subject to availability.
The information on this website is provided for general informational purposes only. It does not constitute a binding offer or contract. A service contract is formed only when both parties have signed a written proposal or work order.
Written estimates provided by Tyler Concrete & Masonry are based on the scope of work described and observed at the time of the estimate. An estimate is not a final price unless expressly labeled as a fixed-price proposal. Estimates are valid for 30 days from the date issued unless otherwise stated in writing.
Prices may change if the scope of work changes, if unforeseen conditions are discovered during the project (such as hidden structural damage or site conditions not visible during the initial estimate), or if material costs change significantly between the estimate date and the project start date. Any changes to the agreed price will be discussed with you and documented in writing before additional work proceeds.
Estimates submitted through our website form are not binding offers. A final price is confirmed only after an on-site evaluation and a written proposal is issued and signed by both parties.
Projects are scheduled based on availability and in the order agreements are finalized. We will provide you with a scheduled start date once a signed work order and any required deposit have been received.
If you need to cancel or reschedule a confirmed project, please notify us as soon as possible. Cancellations made with less than 48 hours notice before a scheduled start date may result in forfeiture of any paid deposit, up to the amount of costs already incurred in preparation for the project.
We reserve the right to reschedule work due to unsafe weather conditions, material delays, or other circumstances beyond our reasonable control. We will notify you promptly and reschedule as soon as practicable.
Payment terms for each project are stated in the written proposal or work order. In general, a deposit may be required before work begins, with the remaining balance due upon project completion unless otherwise agreed in writing.
Invoices not paid by the due date may be subject to a late payment fee as specified on the invoice or in the work order. If a balance remains unpaid for more than 30 days after the due date, we reserve the right to pursue collection through lawful means, including referral to a collections agency or legal action, and to recover reasonable costs incurred in collecting the outstanding balance.
You agree to provide accurate and complete information when requesting services. You are responsible for ensuring that our crew has safe and reasonable access to the work area on the scheduled project date. If site conditions prevent work from proceeding on the scheduled date through no fault of Tyler Concrete & Masonry, we reserve the right to charge a trip fee to recover costs incurred.
You are responsible for identifying and disclosing any known hazards or conditions at the work site, including buried utilities, unstable ground, or restricted access areas.
Tyler Concrete & Masonry warrants that work will be performed in a workmanlike manner consistent with industry standards. Any warranty terms specific to a project will be stated in the written proposal or work order.
The website content at masonrytyler.com is provided "as is" without warranty of any kind, express or implied. We do not warrant that the website will be error-free, uninterrupted, or free of viruses or other harmful components. Information on the website is subject to change without notice.
We do not warrant any specific outcome from the services we perform. Masonry and concrete work is subject to natural material variation, environmental conditions, and soil movement that may affect long-term appearance and performance beyond the scope of any warranty we provide.
To the fullest extent permitted by applicable law, Tyler Concrete & Masonry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or the services we provide. Our total liability to you for any claim arising from a service project shall not exceed the total amount paid by you for that specific project.
This limitation of liability applies regardless of the legal theory on which a claim is based, including contract, tort, negligence, strict liability, or otherwise.
All content on this website - including text, images, logos, and page layouts - is the property of Tyler Concrete & Masonry or its content suppliers and is protected by applicable copyright and trademark law. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.
If a dispute arises between you and Tyler Concrete & Masonry relating to these Terms or any services provided, the parties agree to attempt to resolve it informally first by contacting us at info@masonrytyler.com or (430) 247-0059. Most issues can be resolved through direct communication.
If informal resolution is not successful within 30 days, either party may pursue resolution through binding arbitration administered by a mutually agreed arbitration service, or through the appropriate court of competent jurisdiction in Smith County,Texas. The parties waive the right to a jury trial for any such dispute.
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal proceedings arising out of these Terms shall be brought in the courts of Smith County, Texas.
We may update these Terms from time to time. When we do, we will update the effective date at the top of this page. Continued use of this website or engagement of our services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
If you have questions about these Terms, please reach out: